Client requirements
At Silae, we aim for customer delight. A key contributor to this is to ensure that we get the factory live as fast as possible after the client decides to work with our solution
We need some data and arrangements to be made before the installation process
This helps ensure that you get the client setup and running within 1 day of starting installation
Before you start
Map the client needs and recommend a package (Silae Lite or Essentials)
Ensure client has paid for the package
Ensure client has an active subscription for Silae apps
Confirmation on when the client wants to start installation
Details of core team in client org who will own the implementation
Sensor installation
Initial app based configuration
Registration
First time login
Adding user permissions
Add site, factory and floor
Add shifts and sessions
Follow these five steps on the Silae Master app to complete onboarding:
Register the organization
First time login (accept terms and conditions)
Add user permissions
Add site, factory and floor details
Add shifts and sessions
This sets up the organization to start using Silae.